What are Tenant Ratings?

Tenant ratings are feedback left by previous landlords after a tenancy ends. They give you a real-world picture of how the tenant lived, paid and treated the property — from people who actually observed them.

It is like a credit score, but for rental behaviour. A well-rated tenant is far easier to trust with your home.

How Ratings Are Collected

After a tenancy ends, the outgoing landlord is invited to rate the tenant on the criteria above. Ratings are averaged and shown on the tenant's profile alongside identity, credit and employment badges.

Both sides can add a short comment for context, but comments are moderated and personal abuse is removed.

Fairness and Accuracy

Every rating is tied to a verified tenancy on the platform, which prevents fake or vendetta-based reviews. A tenant can reply to a rating once, so both sides of the story are visible.

Tenants keep ratings for life — a good rating is a genuine asset, and a bad one is a warning you can rely on.