How we use cookies on HeavenLease.
Last Updated: August 27, 2026
Cookies are small text files that a website places on your device (computer, phone or tablet) when you visit. They are widely used to make websites work, or work more efficiently, and to report information to site owners.
Other similar technologies include local storage, session storage, web beacons, tags and pixels. Throughout this policy we use "cookies" to refer to all of these, unless we say otherwise.
Some cookies are set by HeavenLease directly (first-party cookies), while others are set by partners and service providers (third-party cookies) for purposes such as analytics and secure payments.
We use cookies for a variety of purposes that are essential and beneficial to your experience on the Platform. Without several of them, basic functions such as logging in and remembering your preferences would not work.
Cookies also help us keep the Platform secure, detect and prevent fraud, understand how users navigate our pages, and improve the overall experience.
Where we use cookies for analytics or advertising, we do so with your consent where required, and you can change your choices at any time as described in this policy.
These cookies are essential for the Platform to work correctly. They allow you to log in, stay signed in, move around the site and use essential features such as account management, saved properties and messaging.
These cookies cannot be switched off in our systems and are always active. They are generally set in response to actions you take, such as setting privacy preferences, logging in or filling in a form.
Because these cookies are strictly necessary, your consent is not required for them, and we do not use them for advertising.
Preference cookies enable the Platform to remember choices you make, such as your language, country or region, currency, and search filters you frequently use, to give you a more personal experience.
Functional cookies may also be used to remember changes you have made to text size and other customisable parts of the page, and to remember whether you have already seen a notice.
These improve the convenience of the Platform but are non-essential. You may disable them, though some personalisation features may appear less smooth as a result.
Analytics cookies help us understand how visitors interact with the Platform by reporting which pages are most visited, how long sessions last, and where users drop off.
This data is aggregated and used to improve the design, performance and content of the Platform. In many cases the information is anonymised so you cannot be directly identified.
We may work with third-party analytics providers who set their own cookies. These providers act at our direction and are bound by strict data-protection commitments.
Marketing cookies build a profile of your interests and show you relevant advertisements both on the Platform and on other websites you visit. They may work by uniquely identifying your browser and device.
These cookies do not store direct personal details such as your name; they identify your browser and device. If you do not allow them, you will see less tailored advertising.
Where we serve targeted advertising, we do so with your clear consent and provide a straightforward way to opt out or withdraw consent at any time.
We use analytics to measure how the Platform performs and how audiences interact with it, including page views, search terms, device types and approximate locations.
Aggregate analytics help us decide what to build next and structure listings and guides. Individual data is only reviewed where needed for troubleshooting.
You can opt out of analytics cookies through our consent manager without affecting the availability of the Platform.
Some pages include third-party services that set their own cookies, including payment providers, analytics services, mapping services and embedded content.
These third parties set cookies under their own privacy policies. We do not control them, and you should review the notices of each provider for full information.
We work only with providers who respect your data-protection rights and who support ways for you to control or opt out of their cookies.
Session cookies are temporary and are stored only until you leave the Platform or close your browser, after which they are deleted. They handle convenience features during a single visit.
Persistent cookies remain on your device for a longer period, up to their expiry date, and help us remember you between visits.
We choose appropriate lifetimes to balance experience with your privacy and security.
First-party cookies are set by HeavenLease and are used only by us to provide services, remember preferences and keep you signed in.
Third-party cookies are set by organisations that are not us, such as analytics providers or payment partners, and they receive information about your visit.
We choose third-party partners carefully and limit what they collect to what is needed for their specific function.
The lifetime of a cookie varies. Strictly necessary and functional cookies often last as long as your session, while analytics and preference cookies may be stored for an appropriate period.
We keep cookie lifetimes as short as reasonably possible and set analytics and marketing cookies to expire once their purpose is fulfilled.
You can always delete already-stored cookies and block new ones, as described below.
On your first visit we may show a cookie banner asking for consent to non-essential cookies. You can accept, reject, or manage specific categories at any time.
You can also change cookie settings in your browser. Blocking certain cookies may affect parts of the Platform.
Where you withdraw consent for a category, we no longer use the relevant cookies and will not set new ones of that category going forward.
All major browsers provide controls over cookies. Usually you can block cookies, block third-party cookies, or be notified when a site sets one. Exact steps vary by browser and version.
Please refer to the help section of your browser for guidance. Disabling essential cookies may break important parts of the Platform.
Disabling cookies does not mean you will stop seeing advertisements; they may simply become less relevant to your interests.
Our consent banner lets you choose which categories of cookies you allow, generally strictly necessary (always on), preferences, analytics and marketing.
You can return to the banner at any time through the Cookie Preferences link in the Platform footer to review or change your choices.
A change in consent applies to new cookies from that point onwards. Existing cookies remain until they expire unless you clear them in your browser.
The Platform is intended for users aged 18 and older, and we do not knowingly target children with advertising or set marketing cookies aimed at children.
If you believe we have set cookies that relate to a child without appropriate consent, please contact us, and we will investigate and take the necessary steps.
We do not knowingly collect personal information from children through cookies.
Some browsers offer a Do Not Track (DNT) setting. We currently do not respond to the classic DNT signal because industry standards are not widely agreed.
Instead, we offer detailed cookie choices through the consent banner, which lets you control cookies more precisely and directly.
We will continue to monitor standards as they develop and adjust our practices when appropriate.
Some cookies preserve data necessary for security and fraud prevention, such as detecting unusual login behaviour and preventing abuse of listings and messaging.
These cookies are considered strictly necessary for security purposes. They are not used for advertising profiles and respect data minimisation.
We continuously review our security measures, including the security cookies we set, to protect your account and the integrity of the Platform.
We may update this Cookie Policy from time to time to reflect changes in technologies, legal requirements, or our use of cookies. We will update the Last Updated date.
Where changes materially affect how we use cookies, we will notify you or present an updated banner with an updated choice, as appropriate.
We encourage you to review this policy periodically. Continued use after changes take effect indicates acceptance of the revised Cookie Policy.
If you have questions about this Cookie Policy, contact us at privacy@heavenlease.in with the subject Cookie Enquiry, and we will respond promptly.
Your enquiry will be handled confidentially. We treat all privacy and cookie enquiries with the same care as any other personal data concern.
Where a request comes through the Grievance Officer, we will acknowledge it promptly and respond within the period required by applicable law.
In this policy, Platform refers to the HeavenLease website and related services, and we, us or our refers to the entity operating the HeavenLease brand.
Where we refer to you or your, we mean each individual who visits or uses the Platform, whether as a visitor, tenant or owner.
Each section heading is for convenience only and does not determine interpretation. Any unenforceable provision will not affect the others.